Pakistan is facing an increasing prevalence of mental health conditions, which coupled with a lack of accessible mental health services, results in a large treatment gap. Nearly one third of the population has experienced a mental health condition. A recent report published by a reputable news agency reported that 15-34 people in Pakistan die by suicide a day.
Umang was created in November 2018 by a group of physicians to address this need. It is a 24/7 accessible mental health helpline, that operates free of cost for people with mental health conditions who wish to anonymously (or otherwise) seek help from qualified psychiatrists and psychologists.